Your privacy is our priority. This document transparently explains how poker88 collects, uses, stores, and protects your personal information — so you can play with peace of mind, free from concerns about data security.
Our Commitment: Poker88 takes every member's privacy seriously. We will never sell, rent, or trade your personal information to any third party for marketing purposes without your explicit consent.
Welcome to the poker88 Privacy Policy page. This document forms part of the comprehensive agreement between you as a member and poker88 as the operator of a trusted online gambling platform in Malaysia. This Privacy Policy applies to all information you provide or that is automatically collected when you access and use our services — whether through the official website, the Android or iOS mobile app, or any official poker88 communication channel.
We understand that personal information is a valuable asset. We are therefore committed to handling it with full responsibility, transparency, and in accordance with the highest applicable data protection standards. By using the poker88 platform, you acknowledge that you have read and understood this Privacy Policy and agree to how we handle your information.
In the event of any discrepancy between a translated version of this document and the original Malay version, the original Malay version shall prevail.
Poker88 collects two main categories of information: information you provide directly to us, and information collected automatically as you use our platform.
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity Information | Full name, MyKad/passport number, date of birth | Registration & KYC |
| Contact Information | Email address, mobile phone number | Registration form |
| Financial Information | Bank account number, bank name, transaction records | Deposit & withdrawal process |
| Usage Data | Game history, activity logs, session duration | Automatic – platform system |
| Technical Data | IP address, device type, operating system, browser | Automatic – cookies & system logs |
| Communication Data | Live chat records, support emails, feedback | Customer support interactions |
We collect only the information strictly necessary to provide a safe, seamless, and responsible service. We do not collect sensitive data such as biometric or medical information unless required by law.
All collected information is used responsibly for the purposes stated below. Poker88 does not use your data for purposes unrelated to the provision of our services without your prior consent.
You may opt out of marketing communications at any time by contacting our support team. This will not affect your receipt of important service notices related to your account.
Poker88 does not sell or transfer your personal information to outside parties for their own commercial purposes. However, there are limited situations where we need to share your data with specific parties to enable our services to function properly:
All third parties that receive your data are contractually bound to use that information solely for the specified purposes and may not disclose it to any other party without our authorisation.
Poker88 employs internationally certified security infrastructure to ensure your data is always protected. The following are the key security measures we have implemented:
Your personal information is retained for as long as necessary to fulfil the original purpose of collection, or as required by applicable law — whichever is longer. Once the retention period expires, your data will be securely deleted or anonymised.
While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure against all cyber threats. We encourage you to take personal precautions as well, such as using a strong password and not sharing your login credentials.
The poker88 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our website.
We use the following types of cookies:
You can manage your cookie preferences through your internet browser. Please note that disabling certain cookies may affect the functionality and your experience on the poker88 platform.
As a poker88 member, you have several important rights regarding your personal information. Poker88 is committed to respecting and facilitating the exercise of these rights in a practical and timely manner.
You have the right to request a copy of all personal information we hold about you at any time.
You may request a correction to any inaccurate or incomplete information in your records.
Under certain circumstances, you may request the deletion of your personal data, subject to our legal obligations.
You may request that we restrict the processing of your data while an investigation or appeal is pending.
You have the right to receive your data in a structured, machine-readable format for transfer to another platform.
You may object to the processing of your data for direct marketing purposes at any time, without conditions.
To exercise any of the above rights, please contact our support team via live chat or email. We will process your request within 30 business days.
The poker88 platform is strictly intended for individuals aged 18 and above. We do not knowingly collect, store, or process any personal information from individuals under the age of 18.
Should we find that a child's personal information has been collected without valid consent, we will take immediate steps to delete that information and close the associated account.
If you become aware that an underage individual has registered on our platform, please notify us immediately through customer support so that appropriate action can be taken.
The poker88 platform may contain links or references to third-party websites or services in certain contexts. This Privacy Policy applies solely to the poker88 platform and does not cover the privacy practices of any external websites you may visit.
We are not responsible for the content, privacy policies, or security practices of any third-party websites. We encourage you to read the privacy policy of each website you visit separately.
Poker88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our business practices, new legal requirements, or improvements in how we protect your data.
Members will be notified of any significant amendments via a notice on the platform or an email to their registered address at least 7 days before the changes take effect. The latest update date will always be displayed at the top of this page.
Continued use of the poker88 platform after any policy amendment takes effect constitutes your acceptance of the latest version of this Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our team through the following channels:
For inquiries related to responsible gambling and self-account management, please visit our Responsible Gaming us.
Poker88 continually invests in best-in-class technology and processes to ensure the privacy and security of every member's data is consistently maintained.
All data transmitted through the poker88 platform is protected with 256-bit SSL encryption — the same standard used by international banking institutions to secure financial transactions.
Our Know Your Customer (KYC) process ensures that every account is owned by a verified, legitimate individual. This not only protects the platform but also safeguards you against unauthorised use of your identity.
Your data is stored in data centres protected by multi-layered physical access controls, continuous monitoring, and scheduled automatic backups to ensure no data loss under any circumstances.
Poker88 has never and will never sell, rent, or trade members' personal information to advertisers or third-party data brokers. Your data belongs to you — it is not our commodity.
You have full control over your data — from marketing notification settings to data deletion requests, we make it easy for you to manage your own privacy.
Poker88's privacy policy and data handling practices are designed to comply with international data protection standards, giving you confidence that your information is managed in line with global best practices.
Start Safe
Now you know how poker88 safeguards your privacy. Register today and enjoy over 1,000 games of your choice with complete peace of mind — because your data security is our top priority.